Privacy and Sharing of Information

As part of the General Data Protection Regulation (GDPR) Aspire Homeopathy is legally required to obtain consent from all patients regarding how we contact you. By acknowledging these terms and conditions you give consent to be contacted via post, email or phone. You further consent that Aspire Homeopathy can hold your personal and health data. This personal and medical information is confidential and will only be disclosed to third parties with my permission. I understand my personal information is used to analyse the conditions for which I have consulted you and to prescribe remedies and other therapies.

Consultations are not recorded unless by prior agreement with you. Please note that I do not consent to patients or visitors recording consultations without prior agreement. Virtual consultations will take place from a private space to ensure confidentiality. Please enable this to be mutual.

I am fully trained, insured and a registered member of the Society of Homeopaths. Registered Homeopaths are obliged to practice within a strict ethical framework and client confidentiality. However, confidentiality may be broken only if a patient is deemed a risk to themselves or others.

Current Medication

Many clients come with a list of pharmaceutical drugs they would like to stop taking. It is our policy that you must consult with your GP before withdrawing any medication and should never suddenly stop taking medication without ensuring it is safe to do so.

Return to Health

In the case of consultations for chronic health complaints (symptoms which have lasted more than a couple of months) we will aim meet every 4 to 6 weeks for our follow up consultations online or, phone to assess your progress regularly. We will work together in consultations in assessing and monitoring your progress and making changes to your treatment as and when necessary. Individual vitality, lifestyle, diet and environment, mental and emotional well-being, and the length of time (chronic) between when your complaint started and when you sought treatment will all have an impact on the speed of your recovery to well-being.

The majority of people using Homeopathy enjoy a very positive experience and we hope you find your treatment beneficial. If, for any reason, you are not happy with your treatment, or wish to discontinue treatment please let me know.

Payment Procedures

Please make payment before consultation by bank transfer (if consultation is online video or telephone). You should receive an option to do this when booking your appointment.

Account Name:  Aspire Homeopathy
Sort Code:  04-00-03

Account Number:  4634 5552

Cancellation  Policy

Your appointments and well-being are very important to me. When you book your appointment, you are holding a space in my calendar that is no longer available to my other patients. As such, we respectfully request 48 hours notice for any cancellations or changes to your consultation. Patients who provide less than 48 hours notice, or miss their consultation without cancelling, may be charged in full. In unforeseen circumstances, please get in touch.
If you need to cancel or make changes to your appointment, please contact me via email 48 hours prior to the appointment time. I will then return your email as soon as possible.

Contact

If you have any queries or need homeopathic advice between consultations please contact me at info@aspirehomeopathy.com

I will endeavour to get back to your as soon as possible within my working hours. If you need urgent Homeopathic advice and are not able to contact myself, please contact the Homeopathic Helpline 09065 343404 (calls charged at £1.55 per minute). In a health emergency you should contact your GP or A&E department.

Thank you for reading and agreeing with the clinic guidelines.

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Catherine Nicholls, Aspire Homeopathy, 07725 029977, info@aspirehomeopathy.com